Current User Interface Engineer , Major Wireless Carrier, Alpharetta, GA Define user-centered design methodologies and standards; Establish common model for all internal applications, incorporate user-centered design strategies and methods into development process; Design and produce clickable prototypes to demonstrate flow and usability; Work with principals, business stakeholders, analysts and developers.
5/08 - 11/08 Sr. Usability Engineer, Global Financial Applications Developer, Norcross, GAWork with Product Managers, Business Analysts, Developers to design and build financial applications using Visual Studio 2008, Infragistics and Ajax Control Toolkit.
Designed and developed customized and branded internet/extranet portal for customers and partners using SharePoint Designer.
1-08 to 4/08 User Interface Engineer, Restaurant Corporation, Atlanta, GASpecific 90 day project to redesign user interfaces of two multiple screen enterprise software applications into two single screen Dojo applications.
5/06 to 1/08 Lead User Interface Architect, Tax Software Developer, Norcross. GA Establish development methodology, processes and lead user-centered design initiative for application product redesign of Payroll Regulatory application; Lead Engineer on corporate internet, extanet and intranet redesign projects employing Section 508/Accessibility and HCI standards; Define and implement standards of design, requirements and prototyping; Facilitate and elicit the identification of user needs and requirements; Define processes application design through storyboards, mockups and prototypes using iterative end-user validation; Lead the creation of a Requirements Design team to collaborate with business analysts, systems analysts, developers, architects, and QA to define and create artifacts of the functional areas of multiple applications, services and functions;
Review and revise developed JSPs prior to product release.
1/06 – 5/06 User Interface Engineer, Financial Software Developer, Alpharetta. GA Produce user interface design and documentation for a major redesign of a web portal-based, finance and accounting application; Conduct prototyping of screen development including wire frame layouts and supporting annotations, mock-ups, and user interaction elements; Participate in Requirements Design with business analysts, systems analysts, developers, architects, and QA to balance flexibility with a consistent look and feel across the functional areas of the application;
4/04 to 11/05 Senior User Interface Engineer, Centers for Disease Control, Atlanta. GA User Interface and Priority 1 Accessibility Compliance design and prototyping for web-based data gathering application for Centers for Disease Control (CDC); Worked closely with CDC principals, Deloitte project management, business analysts and Java developers to create wire-frames, functional prototypes and all supporting documentation; Reviewed and recoded all JSPs for Release 2.0 of application to assure User Interface and Accessibility compliance; Designed and developed Computer Based Training application using Macromedia Flash, Director;
top8/00 to 8/03 Senior User Interface Engineer, Online Banking Software Developer, Norcross, GA Designed and developed all product prototypes and user interfaces for internet-based Corporate, Small Business, Consumer eBanking and Investment applications; Working with Product Managers and Business Analysts, defined product specifications and created working application prototypes used by Product Development, Product Management, Sales and Marketing; Worked with Java developers to assure code met User Interface, Accessibility standards; Developed comprehensive User Interface Design Standards Guide incorporating corporate marketing collateral, cross-browser compatibility and W3C Usability compliance standards; Chosen by executive management for five-person engineering design team to evaluate and determine all processes, procedures and architecture, and to establish best practice standards for all product development;
top5/98 to 7/00 Web Master, Enterprise Asset Management Software Developer, Atlanta, GA Designed, coded, maintained Corporate Internet, Intranet and Extranet sites on Sun Solaris and Windows NT servers, Netscape Enterprise Server Software, Microsoft IIS, Lotus Domino, Technologic Firewall; Participated in and acted as team lead on yearly internet site redesign projects; Team Lead on design of standardized international DNS and Intranet infrastructure; Designed, coded and implemented Customer Support Extranet incorporating Vantive VanWeb and Lotus Domino; Installed, tested systems, security certificates, application patches, upgrades on Internet, Extranet and Intranet Solaris, Windows NT servers.
top2-97 to 5-98Independent Consulting, Banking, Manufacturing, Healthcare, Insurance, Electric Power Provider, Retail, Consumer Services, Southeastern United States Team Lead on Client-Server implementation project for major bank Y2K compliance project; Installation and configuration of corporate Inter/Intra/Extranet using Apache Server, Raptor Firewall and Microsoft FrontPage 98; Needs Analysis, process design, project management, coaching, training, presentations, documentation for corporate MIS clients on multiple IT / IS projects; Design Corporate Intranet/Extranet Strategy Presentation and Preparation, including full site design and creation including Section 508 Accessibility compliance; Assist Client MIS team during migration strategies; Design and implement Asset Tracking system; End-User and Systems Support and Documentation.
12/95 to 2/97Technical Support Supervisor, Internet Service Provider, Alpharetta, GA Tier Three Technical Support for 60 member ISP Support Team; Responsible, with other Leads for Daily Support Department Operation; Escalation Point for Advanced Technical and Customer Satisfaction issues; Co-creator of Team Technical Database and Intranet, creating interactive web resources; Train New Team Members on Policies, Procedures, Technical Skills; Project Manager for development of Visual Basic Call Tracking system.
top5/93 to 10/95Senior Systems Analyst, Major Insurance Company, Atlanta Managed systems projects for corporate departments, 600+ users; Systems, Department and Project Needs Analyses; Managed systems, software deployment; Primary Internal Product Manager for all Lotus products; secondary Product Manager for DCA/Attachmate products; Supervised Internal Technical Support; Highest Rated Corporate Systems Trainer; Selected by Finance Department as Project Manager for division’s move from DOS workstations to Windows / Novell networked platform.
top8/87 to 4/93Senior Consultant, Medical Practice Management Developer, Atlanta Project Manager for pre-install, site set-up, system installation, training, post-installation support and quality assurance for Physician Offices, Medical Groups/Clinics, Hospitals on networked UNIX and DOS Medical Practice Management Systems; Project lead on design of supplemental patient scheduling module; Designed Courseware and provided Individual and Platform Training to Clients and Staff; Supervise Activities of Other Practice Support Consultants; 90% National Travel.
top6/84 to 8/87Product Manager, Samna Corporation, Atlanta, Georgia Prepared marketing, technical strategies for multi-featured business graphics/analysis software with 32 graphics types and 65 statistical and analytical functions; Managed technical specifications, supervised Samna R&D and developers on pre-release modifications; Translated software and documentation from French to English; Authored and coded interactive, on-line help, internal and customer training materials and co-authored package documentation; Trained sales, marketing, support, training and R&D staffs; Marketed to, trained and supported Fortune 500 and United States’ Government accounts; Researched and analyzed market competition.
Other positions held with Samna Corporation:
HTML, CSS, Javascript, Dojo;
Dreamweaver, Flash, Fireworks and Director, Photoshop, Illustrator and Acrobat;
CVS, Eclipse, SourceSafe;
Visio, SmartDraw;
Browser protocols;
Web Analysis tools, Usability and Accessibility testing;
Primarily Java development projects.
Excellent health, willing to travel as needed
References provided upon request